FAQ



When can I pick up my Thanksgiving packages?


You’ll choose your date of and time of pickup at checkout. You can select a 15 minute window between 11am – 6pm, Tuesday, November 23, Wednesday, November 24, or Friday, November 26.

Zingerman’s Roadhouse is closed Thanksgiving Day.


Where do I go to pick up my meals?



Zingerman’s Roadhouse
2501 Jackson Avenue
Ann Arbor, Michigan 48103

When do Pre-Orders for Thanksgiving End?

We’ll stop taking orders on Friday, November 19 at 12pm noon.



How Do I Pick Up My Order?


We’re so happy you asked! To help make your pickups as smooth as possible please follow these steps when you arrive! 

  1. Please pull into one of our curbside spots, numbers 12-25
  2. Then, please check in using the phone app on the sign. When putting in your information, give us the first and last name used on the order as well as the word “Thanksgiving” This will help us locate your order faster. (Example “Firstname Lastname Thanksgiving”).
  3. Would you like to add a cup of coffee, dinner, or some snacks for that day? Great! Just pull up to the Roadshow trailer instead of using curbside so we can take care of that for you.  


Thank you again for your amazing support. Zingerman’s Roadhouse is incredibly grateful for all of you! 

I have more questions about your offerings, how can I learn more?


We’d be happy to answer any more questions you have. Please feel free to call or email the Roadhouse!
Phone Number: 734-663-3663
Email: [email protected]


I’d like to leave a tip for the Roadhouse Staff, how can I do that?


Awe, gee thanks! On your way through checkout you can select Tip the Roadies and set it by custom dollar amount or by percentage of total order.

I’ve ordered and I need reheating Instructions!

We’ve got you covered. We’ll post reheating instructions here and on zingermansroadhouse.com


I’m having trouble checking out, what can I do?


Oh, no! We’re so sorry you’re having trouble checking out of our site, please send an email to [email protected] and we’ll get you squared away!